Shipping and Handling

DELIVERY TIME

Delivery time = production time + shipping time

Please contact our customer service for express shipping.

Production time:

For 130% density, it can be shipped out in 1-2 businessdays. 

For high density wig, It need 3-5 business days.

If you want a lager or small cap, It need 2-4 business days. 

Affected by Covid-19, there will be some delay on the delivery.

Shipping Fee

Normally all of our wigs are free shipping, But recently we launch wig accessories on our online shop with affordable price, We have to limit on shipping fee.

Over $49 free shipping worldwide. Almost all of the hair products are still free shipping. 

For the shipping time, we choose express delivery service, But due to the virus, maybe there will be delay than usual. We can’t guarantee the shipping time completely. Hope you could kindly understand.

AUTOMATIC RETURNS

If the signature service is requested , there will be a $25 shipping cost for reshipment if the package is returned back to sender.

If the signature request is waived or you have signature exemption agreement with FedEx, DHL or TNT, So Good Hair will no longer be responsible for any lost or damage of the package.

All the international shipping orders and orders with high value products are signature requested.

All the automatic returns will incur a $25 restocking fee for monetary refund.

WRONG ADDRESS DISCLAIMER

Please write your correct email address and preferably your contact number so that we could contact you.

Orders returned to our warehouse due to incorrect address you will be responsible for additional $25 shipping charges.

NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.

INTERNATIONALS SHIPPING TAX

For international shipping, your order may be subject to import duties and taxes, which are levied once your package reaches your country. SunmayHair is NOT responsible for any duties and taxes. For more information regarding custom policies, please contact your country’s local customs office.